Automated Patient Reminder Calls
Okay – I haven’t tried this out, but I have to admit the demo looks pretty slick.
Patient Prompt emails, calls, or text messages your clients to remind them of their appointments, allows them to respond to confirm, and it does it all automatically. Reminder calls consume quite a bit of time for us these days, but I can’t imagine not doing them. This might be just the solution.
I’m not sure how patients would respond to the automated system. You can actually record your own message so that clients hear a familiar voice, but I still tend to lean more toward the full-service, “real person” approach from a service quality perspective. If you’ve tried it, or have any thoughts, leave a comment and let us know.
Related posts:
- Why Your Practice Needs a Receptionist: Missed Calls
- How to Reduce Cancellations, Reschedules and No-Shows: Our Strategy
- No “Islands” – A Patient Booking Strategy for Your Alternative Health Practice
- Patient Poaching in Multi-Practioner Clinics
- Interviews With Successful Naturopaths
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-Dan & Tara
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