Monthly Archives: October 2007

Finding the Right Office Space at the Right Price

It looks like we’ve finally found our space. No signed lease yet, but we’re just about there.

This is our third home - we’ve grown again, and I’m pretty sure now that we’re losing money every month we stay in our current space. There are some new treatments we’d like to offer, and we need more staff. All nice problems to have - we just need more space to start solving them.

While everyone’s space needs are unique, we’ve learned a few lessons over time that are helpful for anyone on the prowl for new space, regardless of profession:

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What’s A Patient Worth?

Annual revenue per patient is a great number to have at your fingertips. It’s one of the numbers we use most commonly when trying to decide on new expenditures, particularly marketing spends.

To calculate a useful dollar-per-patient-per-year figure, you’ll need to know two things: Read More »

Six Steps to Great Decision-Making in Your Practice

Like most of you, we’ve often been faced with tough decisions. Moving offices, adding new products or services, hiring staff, investing in a new marketing campaign - all these things can be overwhelming because of their cost, complexity, time commitment and level of change they bring to your personal and professional life.

We’ve had great success with our big decisions in the past by asking these six simple questions before making a leap. The questions fit just about any scenario, and are a great way to push through fear and small-picture distractions to what’s really important.

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Patient Poaching in Multi-Practioner Clinics

Reader B. writes in to ask about dealing with patients in multi-practitioner settings:

You decide to take a 2 week vacation…now, the client doesn’t want to see you as their primary practitioner anymore and has requested to switch to the other [practitioner]. What is the etiquette? How should the client be accommodated? How can this be prevented?

There are really two possible scenarios here: Read More »